Privacy Policy

• Your notes are yours. We do not sell them, share them, or advertise against them.
• We do not use your notes to train machine-learning models.
• You can export everything, in a readable format, at any time.
• You can delete your account and your data, and deletion means deletion.

Only what you put in, plus the minimum needed to run the service:

• Your account: email address, a hashed password, and session records. We never store your password itself.
• Your notes: the people, places, details, relationships and encounters you record, and the original text of anything you import, kept verbatim so you never lose your own wording.
• Place locations: if you give a place coordinates so Frinlie can recognise it, we store those coordinates.
• Operational records: a log of changes to your own data so mistakes can be undone, and security events such as sign-ins and exports.

• No location history. Frinlie does not track where you go. When the app works out which place you are at, that comparison happens on your device against places you created. We keep no trail of your movements.
• No third-party advertising or analytics on your notes. There are no advertising trackers in the app.
• No photo metadata. Location and camera information embedded in photos is stripped before storage, because a photo taken at a bar otherwise carries the bar’s coordinates.

People often note that someone has kids. Frinlie deliberately does not create records for children: they exist only as text on an adult’s entry, with no separate profile, no photograph, and no date of birth. Any note you mark as mentioning a child is kept on our servers and is never sent to any outside service.

Frinlie does not perform facial recognition, face matching or face clustering, and will not. That is a permanent product decision, not a current limitation.

Frinlie runs on Vercel (hosting) and Neon (database), both in the United States. Photos, when you add them, are held in private storage that is not publicly reachable. Data is encrypted in transit, and encrypted at rest by our infrastructure providers.

To be straightforward with you: your notes are stored in a form our database can read. That is what makes searching and sorting possible. It also means anyone with administrative access to the production database could read them, so that access is kept to the minimum and is logged.

Frinlie can optionally use an outside AI service to tidy a note you have written into structured fields. This is off by default. If you turn it on, you are shown the exact text before it is sent, it is sent one note at a time, and notes marked as mentioning children are never sent. Bulk imports never use an outside AI service under any setting. Nothing you write is used to train anyone’s model.

• Export. One action produces a complete copy of everything you have recorded, in plain JSON you can read without Frinlie.
• Correction. Everything is editable, and changes are recorded so an edit can be reversed.
• Deletion. Ask us and we will delete your account and its contents. Backups are retained briefly for disaster recovery and then age out.

If you believe someone has recorded information about you in Frinlie and you would like it removed, contact us at privacy@frinlie.com. We cannot search other people’s private notebooks on request, but we will work with the account holder in good faith.

If this policy changes in a way that affects how your information is handled, we will say so in the app before the change takes effect rather than quietly updating this page.

privacy@frinlie.com